Coerver® Coaching are commited to protecting your data.

Privacy Policy

Sportsmethod Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and and which rights and options you have in this respect.

If you would like to learn more about our client confidentiality obligations, please contact [email protected].

Who is responsible for your personal data?

Sportsmethod Ltd is responsible for your personal data.

Which personal data do we collect?

The personal data we collect may include:

Contact information, such as your name, job title, postal address, including your home address, where you have provided this to us, business address, telephone number, mobile phone number, fax number and email address;
Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
Further information necessarily processed in a relationship with Sportsmethod Ltd or voluntarily provided by you, such as instructions given, payments made, requests and projects;
your password for the website;
Information collected from publicly available resources, integrity data bases and credit agencies;
Information collected from our website www.coervercoaching.com.

How do we collect your personal data?

We may collect personal data about you from

you signing up to our free newsletter on www.coervercoaching.com
your product purchases from www.coervercoaching.com

Are you required to provide personal data?

As a general principle, you will provide us with your personal data entirely voluntarily. There are generally no detrimental effects on you if you choose not to consent or to provide personal data.

For which purposes will we use your personal data?

Sportsmethod Ltd will process all personal data lawfully, fairly and in a transparent manner.

We may use your personal data for the following purposes only (“Permitted Purposes”):

Managing and administering your product orders with Sportsmethod Ltd, including processing payments, accounting, auditing, billing and collection, support services;
Sending you emails with football articles

Where you have expressly given us your consent, we may process your personal data also for the following purposes:

Communicating with you through the channels you have approved
Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events; or

With regard to marketing-related communication, we will – where legally required – only provide you with such information after you have opted in and will provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us. We will not use your personal data for taking any automated decisions affecting you or creating profiles other than described above.

Depending on for which of the above Permitted Purposes we use your personal data, the legal grounds on which we process your personal data are either:

Necessary for purposes of our legitimate interest or those of any third party recipients that receive your personal data, always provided that such interests are not overridden by your interests or fundamental rights and freedoms.

In addition, the processing may be based on your consent where you have expressly given that to us.

With whom will we share your personal data?

We may share your personal data with:

Our staff, accountants, legal specialists, web developers, consultants (within the EU)
Our appointed ‘Coerver Coaching’ franchisee/licensee for your territory
Companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
Any third party to whom we assign or novate any of our rights or obligations;
Courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;

Otherwise, we will only disclose your personal data when you direct us or give us permission, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Personal data about other people which you provide to us

If you provide personal data to us about someone else you must ensure that you are entitled to disclose that personal data to us and that, without our taking any further steps, we may collect, use and disclose that personal data as described in this Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to the personal data and make complaints about the handling of the personal data, and the consequences if the personal data is not provided (such as our inability to provide services).

Where we Store your Personal Data and keeping this personal data about you secure

Sportsmethod Ltd keeps Personal Data in these locations

Online secure servers and local secured hard drive.
Infusionsoft
Memberpress
Our web hosting company

Updating personal data about you

If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please let us know by sending an email to [email protected]. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

How long do we retain your personal data?

Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will, in particular, retain your personal data where required for Sportsmethod Ltd to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.

Your rights

Subject to certain legal conditions, you have the right to request a copy of the personal data about you which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data.

If you wish to do any of the above please send an email to [email protected]. We may request that you prove your identity by providing us with a copy of a valid means of identification in order for us to comply with our security obligations and to prevent unauthorised disclosure of data.

We will consider any requests or complaints which we receive and provide you with a response in a timely manner. If you are not satisfied with our response, you may take your complaint to the relevant privacy regulator. We will provide you with details of your relevant regulator upon request.

Updates to this Privacy Policy

This Data Privacy Policy was last updated in May 2018. We reserve the right to update and change this Data Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Data Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.

Copyright of Images

We have used an array of images on our website and these images have either been taken by Coerver Coaching of who the copyright is owned by or used imagery that is freely available under the Creative Commons License they are regulated under. Below are the images used under the Creative Commons that require referencing to the original owner. The below images have been cropped and edited to suit the size required. We will not distribute the modified material and all copyright is retained by the original owner outlined below.

Gerard Houllier, Liverpool Manager (1998 – 2004), ©Scousephile https://www.flickr.com/photos/39197031@N08/ and issued under https://creativecommons.org/licenses/by-nd/2.0/
Jurgen Klinsmann, ©Bobby Melok https://www.flickr.com/photos/bobbymelok/ and issued under https://creativecommons.org/licenses/by-nd/2.0/
Maradona holding the world cup. El Gráfico (own scan), Public domain, via Wikimedia Commons
Vicente del Bosque at Euro 2012 final Spain-Italy, ©Football.ua, https://commons.wikimedia.org/wiki/File:Vicente_del_Bosque_Euro_2012_final.jpg and issued under https://creativecommons.org/licenses/by-sa/3.0/deed.en
Ronaldinho, ©Кирилл Венедиктов – https://www.soccer0010.com/galery/989914/photo/637865 and issued under https://creativecommons.org/licenses/by-sa/3.0/deed.en. & Ronaldinho taking a corner against Celta de Vigo at the Camp Nou in 2005, ©Hector Garcia from Barcelona, Catalonia, Spain – Ronaldinho
Xavi, Xavi in action for Barcelona in 2008., ©Shay – My friend and issued under https://creativecommons.org/licenses/by-sa/3.0/deed.en. Xavi Hernandez at the 2016 Soccerex Asian Forum in Doha. ©Doha Stadium Plus/K Mohan, Doha Stadium Plus Qatar from Doha, Qatar – Xavi Hernandez, and issued under https://creativecommons.org/licenses/by-sa/3.0/deed.en.
Andres Iniesta, ©Сборная России сыграла вничью с Испанией, уступая со счётом 0:2, Кирилл Венедиктов – https://www.soccer0010.com/galery/1022983/photo/691946 and issued under https://creativecommons.org/licenses/by-sa/3.0/deed.en. Iniesta playing against Rubin Kazan in the UEFA Champions League, October 2009. ©Якушкин Иван – Andrés Iniesta, en Liga de Campeones ante el Rubin Kazan.

How to get in touch

Email [email protected]

Privacy Policy for Coerver Players Club Subscription Website.

This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this respect.

Who we are.

We are Sportsmethod Ltd, a Company incorporated in England number 02322404, whose registered office is at Regal House, 70 London Road, Twickenham, TW1 3QS United Kingdom. We are the data controller for your information. We own and operate the Subscription Website www.coerverplayersclub.com

Types of data that we collect.

We collect personal information as referred to in this Privacy Policy which includes;

Registration information you provide when you subscribe to the Subscription Website such as your first name and surname, address, country of residence, email address, public username, and password;
Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
Activity information about your use, and the use by any person(s) you authorize through your account, such as the content you view, how often you use our services, and your preferences;
Usage, viewing, technical, and device data when you visit our site or open emails we send, including your browser or device type, unique device identifier, and IP address. we store the signup IP however web session are anonymous for privacy.

How we collect your data.

We collect information you provide to us when you register for our Subscription Website;
You may provide information in a variety of ways, including by typing or using voice commands. We collect information through a variety of technologies, such as cookies, flash cookies, pixels, tags, and software development kits;
We collect information using analytics tools, including when you visit our sites and social media or use our applications on third-party sites or platforms;
We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third party services.

Are you required to provide personal data?

As a general principle, you will provide us with your personal data entirely voluntarily.

For which purposes will we use your personal data?

We will process all personal data lawfully, fairly and in a transparent manner.

We may use your personal data for the following purposes only (“Permitted Purposes”):

Managing and administering the Subscription Website including processing payments, accounting, auditing, billing and collection, support services;
Sending you emails which are required to inform you about the Subscription Website e.g. access details, payment details;

Where you have expressly given us your consent, we may process your personal data also for the following purposes;

Customer surveys, marketing campaigns, market analysis, contests or other promotional activities or events;
Marketing emails if you have consented to being sent them. We will only send you such emails after you have opted in and will provide you the opportunity to opt out anytime if you do not want to receive further marketing-related communication from us.

Depending on for which of the above Permitted Purposes we use your personal data, the legal grounds on which we process your personal data are;

Necessary for purposes of our legitimate interest or those of any third-party recipients that receive your personal data, always provided that such interests are not overridden by your interests or fundamental rights and freedoms.

With whom will we share your personal data?

We may share your personal data with:

Our staff, accountants, legal specialists, web developers, consultants (within the EU)
Our appointed ‘Coerver Coaching’ franchisee/licensee for your territory
Companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
Any third party to whom we assign or novate any of our rights or obligations;
Courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process;

Personal data about other people which you provide to us.

Storing personal data.

We keep personal data in these locations;

Infusionsoft
Memberpress
Stripe
Our web hosting company
Taxjar/Avalara
Woocommerce
Xero

Updating personal data about you.

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:

Correcting, updating, and deleting your registration account – go to “My Account” to change your details;
Choosing or changing your choices for subscriptions – go to “My Account” then to cancel or change;
Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you, go to My Profile then change your “Marketing Consent”. You can also unsubscribe at the bottom of email communications.

If any of the personal data that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal data about you, please go to “My Profile” and update your information or please let us know by sending an email to [email protected].

We will not be responsible for any losses arising from any inaccurate, unauthentic, deficient, or incomplete personal data that you provide to us.

How long do we retain your personal data?

Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will retain your personal data where required for Sportsmethod Ltd to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.

CHILDREN’S PRIVACY

We recognise the need to provide further privacy protections with respect to personal information we may collect from children.

What information do we collect about Children?

A parent or legal guardian is required to register for our Subscription Website for children under 18 years old.

The parent/legal guardian is required to give parental consent with respect to information provided about children under the age of 13. This is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”) and outlines our practices in the United States and Latin America regarding children’s personal information. For more information about COPPA and general tips about protecting children’s online privacy, please visit “OnGuard Online”.

When registering for a subscription, a parent/legal guardian will provide their postal address as we require this for the payment of the Subscription Website. This means, we will be collecting the child’s address if the address is where your family including this child/children reside.

When we collect personal information regarding children, we take steps to protect children’s privacy, including;

Limiting our collection of personal information about children to no more than is reasonably necessary to participate in the Subscription Website;
Providing parents/legal guardians access or the ability to request access to personal information we have collected about their children and the ability to request that the personal information be changed or deleted.

Your rights

Subject to certain legal conditions, you have the right to request a copy of the personal data about you or your child/children which we hold, to have any inaccurate personal data corrected and to object to or restrict our using your personal data. You may also make a complaint if you have a concern about our handling of your personal data.

If you wish to do any of the above please send an email to [email protected]. We may request that you prove your identity by providing us with a copy of a valid means of identification for us to comply with our security obligations and to prevent unauthorised disclosure of data.

Updates to this Privacy Policy

This Privacy Policy was last updated in October 2020. We reserve the right to update and change this Privacy Policy from time to time to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our Subscription Website or publish it otherwise. The changes will take effect as soon as they are posted on this Subscription Website.

How to get in touch

Email [email protected]